1.The Syrup Waffle Factory organisation
If you have any concerns about the use of your personal data by the Syrup Waffle Factory, please contact our office via firstname.lastname@example.org
Kamphuisen Siroopwafelbakkerij BV – Coenecoop 340 – 2741PM – Waddinxveen – The Neterlands – tel. +31(0)182-639987.
2. What data the Syrup Waffle Factory collects and how we use it
2.1 When using the contact form and placing an order, the following personal data can be processed:
- a) first name and last name
b) address (invoice address and/or delivery address)
c) phone number and/or mobile number
d) email address
e) payment details
In case of a job application we also ask for the following personal data:
- f) date of birth
g) position desired
h) work experience
j) curriculum vitae
2.2 The Syrup Waffle Factory processes the personal data described in section 2.1 for the following purposes:
- a) Name, address and telephone number(s) are used for the processing of an order in the waffle shop, contact concerning this order and delivery;
b) Name and email address are used when the visitor uses the contact form on the website;
c) Name and email address are used for ticket orders for a visit to the Syrup Waffle Factory, contact concerning the order and delivery of the tickets;
d) Name and email address are used for sending out newsletters relating to a visit to the Syrup Waffle Factory. The receiver can always unsubscribe from this email list;
- e) Email address is used for remarketing campaigns on Facebook;
f) Name, address, city, telephone number(s), email address, date of birth, position desired, work experience and education are used for the job application procedure.
3. Retention period
The Syrup Waffle Factory processes and stores your personal data for two years. As soon as this retention period has expired, the personal data will be destroyed.
4. Security measures and access
4.1 To protect your personal data the Syrup Waffle Factory has taken appropriate technical and organisational measures. Thus, your personal data is protected against prohibited or unlawful processing and unintentional loss, destruction or damage.
4.2 Your visit to the website of the Syrup Waffle Factory is protected by a SSL certificate. This means that your connection with the website of the Syrup Waffle Factory is private. The lock icon in front of the URL will tell you the connection is secure.
5. Sharing data with third parties
We will pass on the data you have provided to third parties if that is necessary for the delivery of the products you have ordered, or for the services you have requested. For example, we use a third party to process the iDeal payments in our web shop and we pass on your data to the postal service for the delivery of your order. For its online tickets the Syrup Waffle Factory works together with Ticketcounter. We have a data processing agreement with Ticketcounter that guarantees the safety of the personal data of customers of the Syrup Waffle Factory.
Other than this, we will not pass on the data you have provided to other parties, unless this is legally required or permitted.
6. Right to access, erasure and complaints
6.1 You can file a request to access, receive, correct or erase your personal data as described in article 2 via email@example.com. The Syrup Waffle Factory will deal with your request without delay and, within at least one month of receiving the request, inform you about the follow-up to the request. Should the Syrup Waffle Factory not grant your request, they will always let you know the reason why.
6.2 You have the right to lodge a complaint if the Syrup Waffle Factory does not respond to your request to access, correct or erase the personal data within the above period.
6.2 You have the right to lodge a complaint with the Dutch Data Protection Authority (www.autoriteitpersoonsgegevens.nl), if you think the Syrup Waffle Factory is using your data incorrectly.